Claims Handler
Our client is currently recruiting for a Claims Handler for their Liverpool based firm.
Duties may include but are not limited to:
- To develop client contacts and an understanding of the client culture
- Where appropriate, attend client review meetings
- To assist with both internal & external auditing
- To undertake projects and to be able to deliver within agreed timescales
To create accurate Claims Management System records - To ensure quality, service standards and productivity levels are maintained to a high standard
- To continually keep Managers abreast of any client changes and issues
- Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
- Allocate new claims as and when required
- Carry out supervisory tasks appropriate to level and as per management instructions
Candidate Requirements
- Delivers technically accurate and appropriate advice to clients, colleagues and others
- Demonstrates understanding of client needs/expectations
- Effectively prioritise workload and organise own work effectively
- Adheres to guidelines and procedures
- Significant experience in the evaluation, negotiation and settlement of Public/Employers’ Liability Claims is essential
- Technical delivery would preferably include some RSI or CRPS – but not essential.
- Applies knowledge, skills or experience to solve problems
- Ability to interact and communicate with the clients and colleagues
- Flexible approach to work
- Knows when to seek guidance and does so effectively
- Demonstrates an understanding of the market and industry
- The ability to work as part of a team and independently
For more information on this role, please contact [email protected]
