Legal Receptionist

We are currently recruiting for a Legal Receptionist for a solicitors firm in Liverpool City Centre.

Candidates MUST have experience as a LEGAL Receptionist.

The prime responsibilities are firstly to process all incoming telephone calls with no undue delay and in a courteous and helpful manner.  Similarly as receptionist, to receive and process all visitors to the firm especially clients, in a helpful, friendly and professional manner.  In these respects there is a high degree of responsibility to project the image and ethos of the firm at all times.

Main Duties and Responsibilities

  • The effective processing of all incoming telephone calls including the logging of calls and the conveying of messages.
  • To ensure the tidiness of the reception area, conference rooms and marketing suite
  • To undertake other clerical and administrative duties as may reasonably be required from time to time
  • The provision of telephone support to partners and other staff members as required
  • Dealing with all visitors to the reception area especially new clients
  • To ensure the confidentiality and security of the firm and client documentation and information

Person Specification                     

  • Legal reception experience
  • Mitel phone management experience
  • Proclaim Case management experience
  • Clear and effective communication
  • Experience in a Professional Office
  • High Standard of interpersonal communication skills, especially in context of client care
  • Attention to detail and accuracy

 For more information on this role, please contact [email protected]