Senior Fraud Claims Specialist
Senior Fraud Claims Specialist wanted for a national legal firm in Manchester.
Duties will include
- Meet time and income contribution targets set
- Meet relevant KPI’s
- Ensure quality, service standards and productivity levels are maintained to a high standard
- Make prompt and correct decisions on whether to pay or repudiate claims
- Drafting appropriate documentation
- Liaise with clients and opponent solicitors
- Assist with both internal & external auditing
- Maintain accurate Claims Management System records
- Maintain files in accordance with client SLA’s, internal processes and supervision procedures
- Maintenance of management information in accordance with client requirements
- Continually keep Managers abreast of any client changes and issues
- Carry out supervisory tasks appropriate to level and as per management instructions
Candidate Requirements
- Fraud defendant and motor claims experience for a variety of clients is essential
- Ability to work as part of a team and independently
- Prioritise workload and organise own work effectively
- Adhere to internal guidelines and procedures
- Know when to seek guidance and do so effectively
- Motor claims experience to include LVI, credit hire and indemnity issues
- Experience in the evaluation, negotiation and settlement of validated claims
- Experience of managing own caseload
For more information on this role, please contact [email protected]