Senior Fraud Claims Specialist

Senior Fraud Claims Specialist wanted for a national legal firm in Manchester.

Duties will include

  • Meet time and income contribution targets set
  • Meet relevant KPI’s
  • Ensure quality, service standards and productivity levels are maintained to a high standard
  • Make prompt and correct decisions on whether to pay or repudiate claims
  • Drafting appropriate documentation
  • Liaise with clients and opponent solicitors
  • Assist with both internal & external auditing
  • Maintain accurate Claims Management System records
  • Maintain files in accordance with client SLA’s, internal processes and supervision procedures
  • Maintenance of management information in accordance with client requirements
  • Continually keep Managers abreast of any client changes and issues
  • Carry out supervisory tasks appropriate to level and as per management instructions

Candidate Requirements

  • Fraud defendant and motor claims experience for a variety of clients is essential
  • Ability to work as part of a team and independently
  • Prioritise workload and organise own work effectively
  • Adhere to internal guidelines and procedures
  • Know when to seek guidance and do so effectively
  • Motor claims experience to include LVI, credit hire and indemnity issues
  • Experience in the evaluation, negotiation and settlement of validated claims
  • Experience of managing own caseload

For more information on this role, please contact [email protected]

ACS Recruitment