MOJ RTA Portal Fee Earner

Our client a leading Law Firm in Merseyside is looking for a MOJ Portal Fee Earner with experience of Stage 1,2 and 3 of the Portal.

The successful candidate will join an established team with an excellent reputation, within a firm that specialise in personal injury.

The RTA department is incredibly busy and you’d be entrusted with your own caseload of pre-litigated claims from the off, predominantly MOJ Portal matters at stages 2 and 3.

The ideal candidate

  • Understanding and experience of KPIs – settlements, billing, case duration etc.
  • Committed organised and dedicated – able to cope with pressure
  • The ability to manage own workload whilst keeping quality of work to a high standard.
  • Able to handle infant approvals
  • Self-motivated and able to work independently and as part of a team
  • A Proclaim user with a good understanding of the system and good Microsoft skills
  • A commitment to equal opportunities and diversity
  • 24 Months + MOJ Portal experience through stages 1, 2 and 3
  • Comfortable handling a full caseload of RTA Portal claims of varying stages to conclusion
  • Full understanding of the PI process
  • Excellent telephone manner and communication skills.
  • Excellent communication skills with an ability to work within the team and are comfortable assisting more experienced Fee Earners

Key Responsibilities:

  • To help identify continuous improvement to the operational function with regards to process, commercial and tactical practice
  • Support the continuous improvement and ongoing development of an automated, lean and efficient case workflow, under the overarching aim of reducing operational costs and shortening case duration times
  • Maintain good professional working relationships with external institutions and organisations.
  • Adhere to and to promote compliance to the professional Code of Conduct; to the firm’s policies, practices and procedures as set down in the firm’s Office Manual; to legislation applicable to the profession and to any relevant quality standards.
  • Through training and other means, to keep fully up to date with relevant legislation and practice.
  • To assist in the smooth transition of cases (‘right file, right fee-earner’) in particular by identifying any cases which might be subject to a non-fixed costs regime that could be dealt with in a more profitable area.
  • Managing a caseload of RTA Portal claims using an automated, lean and efficient case workflow to achieve the best possible outcome for the client and the firm.
  • To adopt a culture of clear, consistent and full data provision within the working environment.
  • Ensure the confidentiality and security of all firm and client documentation and information.
  • Maintain high standards in the processing of client work, both in respect of professional standards and client care.
  • To understand and meet stated operational measures for the role (KPI’s).

For more information on this role please contact [email protected]