We are looking for a Claims Handler for our clients firm in Liverpool.

Duties will include, but not be limited to,
• To create accurate Claims Management System records
• To ensure quality, service standards and productivity levels are maintained to a high standard
• To undertake projects and to be able to deliver within agreed timescales
• To continually keep Managers abreast of any client changes and issues
• Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
• To develop client contacts and an understanding of the client culture
• Where appropriate, attend client review meetings
• To assist with both internal & external auditing
• Allocate new claims as and when required
• Carry out supervisory tasks appropriate to level and as per management instructions

Candidate Requirements
• Experience in the evaluation, negotiation and settlement of Public/Employers’ Liability Claims is essential
• Delivers technically accurate and appropriate advice to clients, colleagues and others
• Demonstrates understanding of client needs/expectations
• Effectively prioritises workload and organises own work effectively
• Adheres to guidelines and procedures
• Applies knowledge, skills or experience to solve problems
• Ability to interact and communicate with the clients and colleagues
• Flexible approach to work
• Knows when to seek guidance and does so effectively
• Demonstrates an understanding of the market and industry
• The ability to work as part of a team and independently

For more information on this role, please contact [email protected]