Technical Credit Hire Handler

We are currently recruiting for a Technical Credit Hire Handler for a legal firm in Surrey.

Ideally we want the candidate to have motor insurance claims or legal claims handling background, preferably with credit hire experience, at least a couple of years in the industry, managing own case load. The ability to be pro-active and be able to progress a claim and reach a quick and satisfactory settlement.


  • Assess cases for prospects of success at Litigation.
  • Assess complex files i.e. Liability, High Value etc. for prospects of success.
  • Spot Insurer, handling agent and defendant solicitors Trends / Tactics to assist the full recoverability of the claims.
  • To recover our Client’s uninsured losses such as Hire & Repair costs, Pre Accident Vehicle Value, Recovery & Storage, Loss of Earnings etc.
  • Make recovery of Sovereigns loss of profit claims.
  • Negotiate with both GTA & Non GTA Insurers.
  • Escalate where necessary any Insurer issues.
  • Ensure our collective targets are attained, specifically the reduction of our Aged Debt
  • Constantly initiate and evaluate opportunities to enhance performance across all areas of the recovery operation.
  • Any other duties reasonably requested by Management.


  • Able to work in a target driven, challenging and fast paced environment. Whilst understanding the commercial needs of the business
  • Ability to organise and prioritise your day.
  • Sound judgment and technical knowledge, together with commercial awareness.
  • The ability to use initiative at all times and make decisions when necessary.
  • Experience of running an effective diary system.
  • Excellent working knowledge of motor sector issues including Credit Hire Case Law.
  • Experience with Liability, Fraud, Indemnity and Complex Issues.
  • Team Player.
  • Excellent interpersonal and communication skills.
  • Attention to detail and an analytical nature is desired.
  • Strong negotiation skills.
  • Be PC literate having a good knowledge of Microsoft.

For more information on this role, please contact [email protected]