Portal Fee Earners

Acs Recruitment are currently looking to recruit a Portal Fee Earner for their client based in Lancashire & Manchester.

  • Manage their own caseload
  • Identify cases that are being dealt with in line with the PI Portal Stage 1 & 2 and up to the submission of the Stage 3 issue pack under supervision
  • Handling files by way of obtaining medical reports, liaising with clients, disclosing reports through the portal and attempting to reach settlement or move cases to stage 3 in line with company expectations
  • Manage client’s expectations in relation to settlement of their case
  • To encourage and promote the image and ethos of the Firm
  • To ensure the confidentiality and security of all firm and client documentation and information
  • To maintain high standards in the processing of client work, both in respect of professional standards and client care
  • To maintain good professional working relationships both internally and externally
  • Through training and other means, to keep fully up to date with relevant legislation and practice
  • All processes relating to products and services including pre-issued files, portal management and medical instructions are managed in line with operational and department SLA’s and to the agreed standard.

Salary competitive.

For more information on this role, please email [email protected]