Portal Fee Earners
Acs Recruitment are currently looking to recruit a Portal Fee Earner for their client based in Lancashire & Manchester.
- Manage their own caseload
- Identify cases that are being dealt with in line with the PI Portal Stage 1 & 2 and up to the submission of the Stage 3 issue pack under supervision
- Handling files by way of obtaining medical reports, liaising with clients, disclosing reports through the portal and attempting to reach settlement or move cases to stage 3 in line with company expectations
- Manage client’s expectations in relation to settlement of their case
- To encourage and promote the image and ethos of the Firm
- To ensure the confidentiality and security of all firm and client documentation and information
- To maintain high standards in the processing of client work, both in respect of professional standards and client care
- To maintain good professional working relationships both internally and externally
- Through training and other means, to keep fully up to date with relevant legislation and practice
- All processes relating to products and services including pre-issued files, portal management and medical instructions are managed in line with operational and department SLA’s and to the agreed standard.
For more information on this role, please email [email protected]