Portal Claims Handler
Portal Claims Handler needed for a Lancashire based firm to join Personal Injury department on a permanent basis.
The successful candidate will be required to manage their own caseload of RTA MOJ Portal cases from conception to conclusion, providing a professional and efficient service to the client at all times.
Experience of running RTA PI claims through stages 1 – 3 of the MOJ Portal is essential. Client care is of the utmost importance, ensuring excellent service is provided to referrers including negotiation and settlement of liability / damages and file management.
Duties include, but are not limited to:
- Opening new claims
- Obtaining client instructions
- Liaising with clients
- Taking/making calls
- Ability to progress cases efficiently and without delay
- Accurately recording information onto the case management system
- All related administrative duties
Successful candidates will have excellent IT skills and a customer focused approach. You must also be able to work as part of a team and have the ability to liaise with people throughout all levels of the organisation.
For more information on this role, please contact [email protected]