Motor Claims Handler
We are looking for a Motor Claims Handler on behalf of our client in Warrington.
- Understand the claims journey as to actions required
- Instruct repairers and service providers when required
- Manage the repair Process with the approved repair network where appropriate
- Accept Telephone and FNOL claims from clients.
- Manage the FNOL process with the client to determine the most appropriate course of action
- Initial liability assessment
- Undertake any other duties as necessary
- To provide a claims handling service by acting as first point of contact for clients
- Reporting and recording details of new motor incidents and submitting the FNOL to the clients relevant motor insurer and broker
- Liaising with insurers, repairers and other agents.
- Clear confident telephone manner
- Strong communication & interpersonal skills
- Knowledge of Proclaim is an advantage
- Team Player
- Excellent time management
- Attention to detail maintaining accuracy in data collection and management
- Excellent telephone manner
For more information on this role, please contact [email protected]