We are currently recruiting for a number of FNOL Handlers for our clients firm in Liverpool
Duties will include but not be limited to,
• Initial Call and FNOL and incoming telephone calls for general enquiries
• Dealing with certain aspects of new claims, from their inception to hire provision without a caseload
• This will incorporate areas such as the initial contact with client, to chasing up outstanding documentation to assist with proceeding with the claim.
• To provide a general administrative service to your management team.
• Communicating with your client’s, the responsible party, their insurers, solicitors and various other parties involved in the process.
• Utilising our case management system to follow up on any outstanding issues.
• To establish working relationships with your fellow team members and referrers alike.
• To establish a good rapport with the client from the moment the initial contact is made.
Must have experience in a similar role.
For more information on this role, please contact [email protected]