We are currently recruiting for a Credit Hire Paralegal for a firm in Crewe.
To effectively manage credit hire claims through the ProClaim database in accordance with office procedures ensuring timescales are met providing a profitable contribution to the work of the firm.
Key Tasks
- The efficient risk assessment of liability/causation/ and quantum issues
- Client care skills to include liaising with client’s to obtain necessary instructions in relation to any allegations of liability, fraud, causation or quantum and to effectively manage client expectations
- Manage a sub team of 3 credit hire litigators
- To make relevant intel enquiries on cases where causation/fraud has been raised as an issue
- To assess quantum
- To make relevant enquiries re special damage and to obtain documents in support
- To advise the client on liability and quantum and to secure instructions for the service of P36 offers in relation to liability and/or quantum and or both
- To pro-actively manage a minimum number of 150 files
- To maintain good professional working relationships both internally and externally
- Deliver a quality service
- First time resolution of customers queries – to reduce calls escalated
- Identify process improvements
- Provide excellent customer service
- Maintaining accurate records
- Deal with any calls or queries where unable to resolve escalate as appropriate
- Be a technical point of reference for staff
- Run files to trial/disposal in the SCT/FT & MT
- Enforce judgments
Requirements
- A minimum of 2 years RTA litigation experience in Credit Hire-paralegal/Solicitor/Cilex
- Handling files from inception to completion, including trial
- Conducting case management conferences
- Preparing applications
- Reviews and risk assessments
- Attending conferences with both clients and counsel (if necessary)
- Knowledge of the civil court procedures and relevant case laws relevant to credit hire
For more information on this role, please email [email protected]