Credit Hire Handler

ACS are currently looking for a Credit Hire Handler for a  Cheshire based firm.

Successful candidate will be responsible for the recovery of monies from third party insurers with a view to ensuring that all clients claims are professionally and swiftly dealt with, whilst at all times enhancing business processes and achieving business objectives.


  • Assess complex files i.e. Liability, High Value etc for prospects of success.
  • Spot Insurer, handling agent and defendant solicitors Trends / Tactics to assist the full recoverability of the claims.
  • Escalate where necessary any Insurer issues to the Insurer Relations Manager.
  • Ensure our collective target’s are attained, specifically the reduction of our Aged Debt
  • To recover our Client’s uninsured losses such as Hire & Repair costs, Pre Accident Vehicle Value, Recovery & Storage, Loss of Earnings etc.
  • Negotiate with both GTA & Non GTA Insurers.
  • Assess case’s for prospects of success at Litigation.
  • Constantly initiate and evaluate opportunities to enhance performance across all areas of the recovery operation.
  • Any other duties reasonably requested by Management.


  • Experience with Liability, Fraud, Indemnity and Complex Issues.
  • Team Player.
  • Excellent interpersonal and communication skills.
  • Attention to detail and an analytical nature is desired.
  • Strong negotiation skills.
  • Able to work in a target driven, challenging and fast paced environment. Whilst understanding the commercial needs of the business
  • Excellent working knowledge of motor sector issues including Credit Hire Case Law.
  • Ability to organize and prioritise your day.
  • Sound judgment and technical knowledge, together with commercial awareness.
  • The ability to use initiative at all times and make decisions when necessary.
  • Experience of running an effective diary system.
  • Be PC literate having a good knowledge of Microsoft.

For more information on this role please contact [email protected]