Our client is looking for Claims Handlers to join their firm in Liverpool.
You must have a minimum 4 years claims handling, at least 2 years of that being EL/PL, extensive EL knowledge
Successful candidate will have preferably taken on additional responsibilities and dealt with quantum up £25K. Experience of supervision and guidance to other members of a team.
Additional duties
- Where appropriate, attend client review meetings
- To assist with both internal & external auditing
- To undertake projects and to be able to deliver within agreed timescales
- To continually keep Managers abreast of any client changes and issues
- Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
- Allocate new claims as and when required
- To create accurate Claims Management System records
- To ensure quality, service standards and productivity levels are maintained to a high standard
- To develop client contacts and an understanding of the client culture
- Carry out supervisory tasks appropriate to level and as per management instructions
Candidate Requirements
- Demonstrates understanding of client needs/expectations
- Effectively prioritises workload and organises own work effectively
- Adheres to guidelines and procedures
- Applies knowledge, skills or experience to solve problems
- Ability to interact and communicate with the clients and colleagues
- Flexible approach to work
- Experience in the evaluation, negotiation and settlement of Public/Employers’ Liability Claims is essential
- Delivers technically accurate and appropriate advice to clients, colleagues and others
- Knows when to seek guidance and does so effectively
- Demonstrates an understanding of the market and industry
- The ability to work as part of a team and independently
For more information on this role, please contact [email protected]
