Our client is looking for Claims Handlers to join their firm in Liverpool.

You must have a minimum 4 years claims handling, at least 2 years of that being EL/PL, extensive EL knowledge

Successful candidate will have preferably taken on additional responsibilities and dealt with quantum up £25K. Experience of supervision and guidance to other members of a team.

Additional duties

  • Where appropriate, attend client review meetings
  • To assist with both internal & external auditing
  • To undertake projects and to be able to deliver within agreed timescales
  • To continually keep Managers abreast of any client changes and issues
  • Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
  • Allocate new claims as and when required
  • To create accurate Claims Management System records
  • To ensure quality, service standards and productivity levels are maintained to a high standard
  • To develop client contacts and an understanding of the client culture
  • Carry out supervisory tasks appropriate to level and as per management instructions

Candidate Requirements

  • Demonstrates understanding of client needs/expectations
  • Effectively prioritises workload and organises own work effectively
  • Adheres to guidelines and procedures
  • Applies knowledge, skills or experience to solve problems
  • Ability to interact and communicate with the clients and colleagues
  • Flexible approach to work
  • Experience in the evaluation, negotiation and settlement of Public/Employers’ Liability Claims is essential
  • Delivers technically accurate and appropriate advice to clients, colleagues and others
  • Knows when to seek guidance and does so effectively
  • Demonstrates an understanding of the market and industry
  • The ability to work as part of a team and independently

For more information on this role, please contact [email protected]