We are looking for an experienced URL Motor Claims Handler for a Liverpool based legal firm.

Duties will include but not be limited to,

  • To effectively and efficiently manage a caseload of pre-litigated  ULR motor claims from inception to settlement
  • To work closely with colleagues within the firm to deliver consistently high levels of service
  • Interact and communicate with clients
  • Effectively identify matters for litigation
  • Efficient use of outbound telephone calls
  • To continually adhere to client specific protocols and best practice
  • Identify own training needs and to request appropriate training to meet own performance targets
  • To be supportive of change within the claims handling teams
  • To actively create a supportive and respectful working environment
  • Produces work showing an understanding of relevant facts, case law and research
  • Demonstrates competence in own area of expertise

Experience Required,

  • Experience of dealing with motor ULR claims • Experience of dealing with clients • Experience of using Microsoft Word, Excel and email • Customer service experience

Successful Candidate Must Have,

  • Excellent attention to detail • Negotiation skills • Communication skills • Organisational skills • Excellent time keeping skills • The ability to work as a team and independently • The ability to manage own workload

Full time permanent position.

For more information please contact Stephanie@acs-recruitment.co.uk