We are looking for an IT Support Assistant for a solicitors firm in Liverpool City Centre

Successful candidate will be expected to do minor development in Proclaim and maintaining workflow documents accordingly including,

  • Maintaining the Proclaim names & address table
  • Adding and amending templates
  • Correcting errors in the workflow
  • Implementing minor workflows
  • Network and hardware support
  • Proclaim case management support
  • RTA Claims Portal troubleshooting
  • Microsoft software support

Role also includes:

  • Testing changes to processes or new processes within Proclaim
  • Managing software upgrades
  • Maintaining IT stock control document
  • Basic PC maintenance including moving PCs, installing new PCs, installing software onto existing PCs, installing printers onto PC
  • Daily checks of the network and servers
  • Maintaining the phone system
  • Escalating any problems to the IT manager or a director as appropriate

Salary Negotiable for right candidate.

For more information please contact Gabriella@acs-recruitment.co.uk