Pre Litigation Claims Handler

We are recruiting for Pre Litigation Claims Handlers for a law firm in Warrington.

Duties and Responsibilities

  • Deal with new claim packs and review for accuracy ensuring the correct information is gathered and dealt with in a timely manner.
  • Assisting solicitors where required with various matters and taking instructions and guidance from them
  • Ensure that the call guidelines are adhered to in line with required quality checks
  • General administration duties as required
  • Observe complete confidentiality on every occasion to protect client and employee information in line with DPA training.
  • Assisting the team with day to day cases
  • Review/action DSAR requests if applicable and chase the lender in a timely manner.
  • To proactively engage with third parties such as financial institutes and clients.
  • To ensure all work is actioned within the SRA guidelines.

Knowledge and Skills/Requirements

  • Excellent organisational and communication skills
  • Ability to work under pressure and prioritise workloads
  • Able to consistently work within the SRA guidelines
  • Excellent time management skills

Qualifications / Experience

  • Understanding of Plevin case law
  • Good standard of education
  • Previous experience in the legal sector
  • Experience of working as part of a team
  • Confident telephone manner
  • Ability to understand and digest legal jargon and action accordingly

For more information about this role, please contact stephanie@acs-recruitment.co.uk