We are looking for an Office/Practice manager for our clients firm in Liverpool.

To co-ordinate the office requirements of the firm, assisting with HR and marketing and to implement policies put in place by directors.

Role will include but not be limited to,

  • Implement procedures, including for example procedures for mail distribution or telephone enquiries
  • Responsible for Supervision office staff
  • Organise maintenance of the office environment
  • Assist in the recruitment of staff
  • Induction of new employees
  • Maintenance of staff training records
  • Monitor staff timekeeping and sickness records
  • Co-ordinate the annual appraisal and ongoing one to one program ensuring that appointments are kept and records are stored
  • Maintaining personnel files ensuring that they are up to date and secure
  • Maintaining office records
  • Co-ordinating the provision of legal resources both online and in hard copy
  • Ensuring compliance with Health and Safety in the offices
  • Pro-actively assist in suggesting and making improvements to ensure efficiency in our offices
  • Plan and implement office systems, layout and seating plans
  • Transfer and dispose of records according to retention schedules and policies
  • Office event management
  • Organising hospitality and direct contact with clients
  • Booking, organising and attending seminars and other events suitable for the type of work the directors are looking to attract
  • Assisting in development of client relationship management procedures
  • Development and production of a regular internal newsletter
  • Management of social media accounts
  • Co-ordinating website updates
  • Ensuring that leads received from the company website are appropriately followed up
  • Management of generic company e-mail account
  • Attendance at any training or development activity as reasonably requested by the directors

Experience and qualifications,

  • ¬†Education- English and maths skills to at least GCSE A-C level
  • Experience- management and personnel experience essential
  • IT literate and familiarity with online social media
  • Ability to work in independently, creatively working towards targets and goals.

For more information on this role, please contact [email protected]