Motor Claims Handler

We are looking for a Motor Claims Handler on behalf of our client in Warrington.

Duties:

  • Understand the claims journey as to actions required
  • Instruct repairers and service providers when required
  • Manage the repair Process with the approved repair network where appropriate
  • Accept Telephone and FNOL claims from clients.
  • Manage the FNOL process with the client to determine the most appropriate course of action
  • Initial liability assessment
  • Undertake any other duties as necessary

Key Accountabilities:

  • To provide a claims handling service by acting as first point of contact for clients
  • Reporting and recording details of new motor incidents and submitting the FNOL to the clients relevant motor insurer and broker
  • Liaising with insurers, repairers and other agents.

Skills required:

  • Clear confident telephone manner
  • Strong communication & interpersonal skills
  • Knowledge of Proclaim is an advantage
  • Team Player
  • Excellent time management
  • Attention to detail maintaining accuracy in data collection and management
  • Excellent telephone manner

For more information on this role, please contact gabriella@acs-recruitment.co.uk