We are currently recruiting for a Fraud Claims Specialist for our clients firm in Liverpool.

Duties will include,

  • Meet time and income contribution targets set
  • Meet relevant KPI’s
  • Maintain accurate Claims Management System records
  • Maintain files in accordance with client SLA’s, internal processes and supervision procedures
  • Draft appropriate documentation
  • Liaise with clients and opponent solicitors
  • Comply with auditor requirements
  • Maintenance of management information in accordance with client and internal requirements
  • Ensure quality, service standards and productivity levels are maintained to a high standard
  • Make prompt and correct decisions on whether to pay or repudiate claims subject to supervision
  • Continually keep Managers abreast of any client changes and issues
  • Accurately interpret Netfoil and other intelligence services

Candidate Requirements

  • Excellent communication skills
  • Ability to work as part of a team and independently
  • Prioritise workload and organise own work effectively
  • Demonstrate an understanding of clients, colleagues and others
  • Flexible approach to work
  • Exercise commercial awareness when carrying out all tasks
  • Adhere to internal guidelines and procedures
  • Know when to seek guidance and does so effectively

For more information on this role, please contact stephanie@acs-recruitment.co.uk