We are currently recruiting for a Credit Hire Paralegal for a firm in Crewe.

To effectively manage credit hire claims through the ProClaim database in accordance with office procedures ensuring timescales are met providing a profitable contribution to the work of the firm.

Key Tasks

  • The efficient risk assessment of liability/causation/ and quantum issues
  • Client care skills to include liaising with client’s to obtain necessary instructions in relation to any allegations of liability, fraud, causation or quantum and to effectively manage client expectations
  • Manage a sub team of 3 credit hire litigators
  • To make relevant intel enquiries on cases where causation/fraud has been raised as an issue
  • To assess quantum
  • To make relevant enquiries re special damage and to obtain documents in support
  • To advise the client on liability and quantum and to secure instructions for the service of P36 offers in relation to liability and/or quantum and or both
  • To pro-actively manage a minimum number of 150 files
  • To maintain good professional working relationships both internally and externally
  • Deliver a quality service
  • First time resolution of customers queries – to reduce calls escalated
  • Identify process improvements
  • Provide excellent customer service
  • Maintaining accurate records
  • Deal with any calls or queries where unable to resolve escalate as appropriate
  • Be a technical point of reference for staff
  • Run files to trial/disposal in the SCT/FT & MT
  • Enforce judgments

Requirements

  • A minimum of 2 years RTA  litigation experience in Credit Hire-paralegal/Solicitor/Cilex
  • Handling files from inception to completion, including trial
  • Conducting case management conferences
  • Preparing applications
  • Reviews and risk assessments
  • Attending conferences with both clients and counsel (if necessary)
  • Knowledge of the civil court procedures and relevant case laws relevant to credit hire

For more information on this role, please email Gabriella@acs-recruitment.co.uk