Claims Handler

Our client is currently recruiting for a Claims Handler for their Liverpool based firm.

Duties may include but are not limited to:

  • To develop client contacts and an understanding of the client culture
  • Where appropriate, attend client review meetings
  • To assist with both internal & external auditing
  • To undertake projects and to be able to deliver within agreed timescales
    To create accurate Claims Management System records
  • To ensure quality, service standards and productivity levels are maintained to a high standard
  • To continually keep Managers abreast of any client changes and issues
  • Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
  • Allocate new claims as and when required
  • Carry out supervisory tasks appropriate to level and as per management instructions

Candidate Requirements

  • Delivers technically accurate and appropriate advice to clients, colleagues and others
  • Demonstrates understanding of client needs/expectations
  • Effectively prioritise workload and organise own work effectively
  • Adheres to guidelines and procedures
  • Significant experience in the evaluation, negotiation and settlement of Public/Employers’ Liability Claims is essential
  • Technical delivery would preferably include some RSI or CRPS – but not essential.
  • Applies knowledge, skills or experience to solve problems
  • Ability to interact and communicate with the clients and colleagues
  • Flexible approach to work
  • Knows when to seek guidance and does so effectively
  • Demonstrates an understanding of the market and industry
  • The ability to work as part of a team and independently

For more information on this role, please contact stephanie@acs-recruitment.co.uk

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