We are looking for an experienced Administrative Assistant to join a busy Wirral bases office.

Duties,
• Mainly simple PPI reclaims and such complex work that arises under supervision.

• Assist other members of the team as required.

• A high level of supervision is required, although the job requires an ability to make decisions involving the exercise of some judgment.

• Support First Contact team as required. Mainly by taking incoming enquiries from established lead sources.

• Supporting the Fee Earners in managing caseloads.

• Contacting the Bank and client regarding progress of the claim.

• Taking and relaying messages

• Assisting the Fee Earner in obtaining information regarding the claim.

In addition the role involves the completion of questionnaires and the closing of files.

This job is self-sufficient. The job holder will produce all his/her own work on the PC and will have little if any assistance from administrative and secretarial staff. Proficiency in using the equipment provided and operating departmental databases to a high standard is required.

The ability to communicate clearly and effectively is essential.

Hours of work – 09:00am to 5:00pm Monday to Friday with 1 hour lunch break per day

Salary – Minimum Wage

For more information please contact Stephanie@acs-recruitment.co.uk